Last updated: November 2025

Welcome to Smart Devices Kenya. By accessing or purchasing from our website www.smartdeviceskenya.co.ke

you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

1. General

Smart Devices Kenya is an online electronics store dealing in mobile phones, televisions, woofers, home theatres, laptops, printers, fridges, and other electronic accessories. These terms apply to all sales and visitors to our website.

2. Eligibility

You must be at least 18 years old or have the consent of a parent/guardian to make a purchase from our store.

3. Product Information

We make every effort to ensure product details, prices, and images are accurate. However, we reserve the right to correct errors, update information, or change prices without prior notice.

4. Orders and Payment

  • Orders are confirmed once payment has been received (for prepaid orders) or verified (for Pay on Delivery where applicable).

  • Smart Devices Kenya reserves the right to refuse or cancel any order suspected of fraud or unauthorized activity.

  • Prices include VAT unless otherwise stated.

5. Delivery

  • We deliver across Nairobi and major towns in Kenya through our courier partners.

  • Delivery times depend on location and product availability.

  • Delivery charges may apply and are displayed at checkout.

6. Warranty

Many electronics come with manufacturer warranties. Warranty coverage, duration, and terms vary by brand. Kindly check the warranty card or contact us for specific details.

7. Returns & Refunds

Refer to our Return Policy below for details on returns, exchanges, and refunds.

8. Limitation of Liability

Smart Devices Kenya shall not be liable for any indirect, incidental, or consequential damages arising from product use or misuse.

9. Governing Law

These terms are governed by the laws of Kenya, and any disputes shall be subject to the jurisdiction of Kenyan courts.

10. Contact

For any inquiries:
📧 Email: [email protected]

📞 Phone: +254 797 918585